Frequently Asked Questions
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Contact Line
(+90 242) 836 15 47

Valid credit card information is required for reservation. Reservation can be canceled up to 7 days before check-in date. You will be charged a prepayment for the first night within 7 days prior to arrival. The deposit received will not be refunded in case of late cancellation or no show. Room rates include breakfast and all taxes.
Our check-in and check-out times are 11:00 and 15:00. We need some time for your room to be meticulously cleaned and ready; Therefore, if you arrive early for check-in, you can wait in our lobby or restaurant, sipping your cold or hot drink. Thank you in advance for your understanding.
Unique guest satisfaction is our business policy. When you cancel the reservation under the specified conditions or in cases where we cannot perform the promised service due to various reasons that we do not have, a refund is made in case of suitable conditions in order not to make you suffer.
There is no transfer service within our company. However, we are trying to provide the necessary conditions so that you can get the best service by contacting experienced transfer companies with which we have been working for a long time.
You can find the best prices on our website or by calling us directly. The best price guarantee is only given for bookings made online or by contacting us via our website.